SMS TERMS
MISSED-CALL TEXT-BACK
Short version: If you call the phone number of a business that uses the AdvantEdge platform and they don't pick up, you may receive one automated text message from that business inviting you to book online or reply. Reply STOP any time to opt out.
1. ABOUT THIS PROGRAM
AdvantEdge, operated by Langston Digital LLC ("we," "us," or "AdvantEdge"), provides a missed-call text-back service to small service businesses ("Businesses") that subscribe to our platform. When a consumer ("you") calls a phone number that is assigned to a Business through AdvantEdge and the call is not answered, our system may automatically send a single text message to your calling number on that Business's behalf.
The message will identify the Business, acknowledge the missed call, and typically include a link to that Business's online booking page and an invitation to reply.
2. CONSENT
By dialing a Business's publicly published AdvantEdge phone number, you consent to receive one (1) automated text message per missed call from that Business at the calling number. This consent is limited to a customer-care response related to the call you placed. It does not authorize marketing messages, promotions, or any communication unrelated to your inquiry.
Each Business is required by our platform agreement to publicly disclose the existence of this automated text-back service on their website, Google Business Profile, or other public materials where their phone number appears.
3. MESSAGE FREQUENCY
Automated text responses are sent no more than one (1) time per unique caller per twenty-four (24) hour period. If you call the same Business multiple times within 24 hours, you will receive at most one auto-reply during that window.
4. MESSAGE AND DATA RATES
Message and data rates may apply according to the terms of your mobile carrier plan. AdvantEdge and the Business do not charge you a fee to receive text messages. You are responsible for any charges from your carrier.
5. HELP AND SUPPORT
You can reply HELP to any automated text you receive from an AdvantEdge-powered number to receive support information, or contact us directly at support@advantedge.services.
6. OPT-OUT
You can opt out of receiving automated text responses from any AdvantEdge-powered number at any time by replying STOP to any message. You will receive a confirmation that you have been unsubscribed and will not receive further automated messages from that number.
To opt back in, reply START, YES, or UNSTOP to the same number.
7. CARRIERS AND DELIVERY
SMS delivery is provided by third-party carriers and is not guaranteed. Neither AdvantEdge nor the Business is liable for delayed or undelivered messages. Supported carriers include (but are not limited to) AT&T, T-Mobile, Verizon Wireless, and their MVNOs.
8. PRIVACY
Information collected in connection with this service — including the calling number, timestamps, and any messages you send in reply — is handled according to our Privacy Policy. We do not sell your phone number or messaging content. Businesses using AdvantEdge may view and respond to your messages as part of their use of the platform.
9. CHANGES TO THESE TERMS
We may update these SMS Terms from time to time. The "Effective Date" above will reflect the most recent revision. Continued use of any AdvantEdge-powered phone number after an update constitutes acceptance of the revised terms.
10. CONTACT
Questions about these SMS Terms, our missed-call text-back service, or your rights under this program:
- Email: support@advantedge.services
- Address: Langston Digital LLC, Hampton, VA
- Website: advantedge.cloud
Related: Terms of Service · Privacy Policy